Hi again – VLM Guy with a quick tip.
You can make a lot more money in the carpet cleaning business if you learn to upsell additional treatments & services.
Some carpet cleaners offer upholstery cleaning, tile floor cleaning, etc.
The easiest way I’ve found to make more money?
Sell carpet protector.
“Protector” is a treatment you can apply to the carpet after you finish cleaning. It has many benefits, including:
-Protector helps your carpet last longer
-Protector will help reduce “resoiling” so the carpet looks cleaner for longer
-Most protestors are cheap! You can buy a 1 gallon container for under $40 or $50 in most cases.
I highly recommend you check out this protector: Advanced Carpet Protector by DuPont
It’s a great place to start. Make sure to grab one of these sprayers, too!
But how do you sell protector? Isn’t it awkward trying to “upsell” people?
It doesn’t need to be difficult or awkward!
Try this: when you’re booking a job (on the phone, via message, or in-person), simply ask “do you want to add protector?”
About ⅓ of people will just say “yes” without thinking about it.
Charge them a little extra per room to add the protector. About $15-$20 per room is usually a good place to start.
That’s it! I hope that helps you make some extra $$$ with your carpet cleaning business.
Best,
The VLM Guy
VLMtraining.com
P.S. – some cleaners include protector in their price. They charge more per room and “build the protector in.” That’s one way to add extra value for your customers, charge premium prices, and set yourself apart from the competition.
